Whether you’re traveling for business, taking a road trip, or simply need a temporary vehicle, choosing a reliable rental company can make your journey much easier. Hertz is one of the world’s best-known car rental companies, offering a broad selection of vehicles, numerous rental locations, and services designed for both leisure and business travelers.
Hertz provides short-term and longer-term vehicle rentals through a large network of airport and neighborhood locations. Its fleet includes economy cars, sedans, SUVs, electric vehicles, luxury vehicles, and specialty options, depending on the location.
In this Hertz Review, we’ll explore the company’s vehicle selection, booking experience, pricing, loyalty program, website, customer support, and overall value to help you decide whether Hertz is the right rental company for your next trip.
About Hertz
Hertz is a long-established car rental company with an extensive international presence. Its large network makes it particularly convenient for travelers who need to rent a vehicle at airports or in major cities.
Customers can use Hertz for:
- Airport rentals
- Local rentals
- Business travel
- Road trips
- Vacation transportation
- Replacement vehicles
- Longer-term rentals
The company’s established network also makes one-way rentals and different pickup and return arrangements available on selected routes.
What Makes Hertz Different?
Hertz combines a large vehicle fleet with a broad rental-location network and a range of services for different types of customers.
Depending on location and availability, its fleet can include:
- Economy cars
- Compact cars
- Midsize sedans
- Full-size cars
- SUVs
- Minivans
- Pickup trucks
- Electric vehicles
- Premium and luxury vehicles
The exact selection varies by location and rental date.
Vehicle Selection
One of Hertz’s main advantages is the variety of vehicles available.
Economy and Compact Cars
Smaller vehicles are useful for:
- City travel
- Solo travelers
- Couples
- Short trips
- Budget-conscious renters
They can also be easier to park and maneuver in busy urban areas.
SUVs
Hertz offers different SUV categories for customers who need additional passenger and cargo space.
SUVs can be a practical choice for:
- Families
- Road trips
- Outdoor travel
- Longer journeys
- Travelers carrying substantial luggage
Electric Vehicles
Hertz also offers electric vehicles in selected markets.
Renting an EV can be useful for customers who want to experience electric driving without purchasing a vehicle. However, renters should consider charging availability and the vehicle’s expected range when planning longer journeys.
Premium and Specialty Vehicles
Depending on the location, Hertz offers higher-end and specialty vehicles for customers who want additional comfort, performance, or features.
These options can be particularly appealing for special occasions or premium travel experiences.
Booking Experience
Hertz provides an online reservation system designed to make booking relatively straightforward.
Customers can:
- Select a pickup location.
- Choose pickup and return dates.
- Select a vehicle category.
- Review available rates.
- Add optional services.
- Enter driver information.
- Complete the reservation.
The website also allows customers to manage existing reservations and review rental information.
Pricing and Rental Costs
Hertz rental prices vary based on:
- Location
- Vehicle category
- Rental dates
- Rental duration
- Demand
- Driver age
- Protection options
- Additional services
- Taxes and fees
The advertised base rate may not represent the final amount paid.
Before booking, customers should review:
- Taxes
- Airport or location fees
- Mileage restrictions
- Fuel policy
- Additional-driver charges
- Protection products
- Optional equipment
- One-way fees
Comparing the complete checkout price is the best way to evaluate the actual cost of a rental.
Hertz Gold Plus Rewards
Hertz offers a loyalty program known as Hertz Gold Plus Rewards for eligible customers.
Frequent renters can potentially benefit from program features such as:
- Earning points
- Reward rentals
- Faster rental processing
- Member benefits
- Selected upgrades or special offers
For customers who rent vehicles regularly, joining the loyalty program can provide additional value over time.
Website Experience
The Hertz website provides a centralized platform for researching and managing rentals.
Visitors can:
- Search rental locations
- Check vehicle availability
- Compare rates
- Make reservations
- Modify bookings
- Manage loyalty accounts
- Explore rental requirements
- Access customer support
The site also provides information about vehicle categories, rental policies, protection options, and frequently asked questions.
Mobile Experience
Hertz provides digital tools that can make managing a rental more convenient.
Depending on the location and available features, customers can use digital services to:
- Make reservations
- View rental details
- Manage bookings
- Access account information
- Find rental locations
This can be particularly helpful for frequent travelers who prefer managing their rental through a smartphone.
Customer Support
Hertz provides support for:
- Reservations
- Booking modifications
- Pickup and return questions
- Billing
- Vehicle-related concerns
- Roadside assistance
- Damage enquiries
- Loyalty accounts
- General customer service
Because rental experiences can differ between individual branches, checking recent feedback for the specific pickup location can be helpful.
Airport Locations
Hertz has a strong presence at many airports, making it a convenient option for travelers arriving by air.
Airport rental locations can save time by allowing customers to collect their vehicle shortly after landing.
However, airport rentals can also involve additional fees, so travelers should compare the total price with nearby neighborhood locations when practical.
Who Should Choose Hertz?
Hertz is particularly suitable for:
- Business travelers
- Families
- Tourists
- Road-trip travelers
- Frequent renters
- Airport travelers
- Customers looking for different vehicle categories
- Travelers who value a large rental network
Its combination of airport and neighborhood locations makes it flexible for a variety of travel situations.
Is Hertz Worth It?
Whether Hertz is worth choosing depends on your location, travel dates, vehicle requirements, and final rental price.
If your main priority is finding the cheapest possible rental, it’s worth comparing Hertz with other major rental companies and local providers.
However, if you value a large location network, broad vehicle selection, loyalty benefits, and an established rental process, Hertz can be a strong option.
Before confirming a reservation, compare the total price, including taxes, fees, fuel requirements, protection options, mileage terms, and additional-driver charges.
Final Verdict
Hertz remains a major player in the car rental industry, offering travelers access to a broad fleet and a large network of airport and neighborhood rental locations. Its selection of economy cars, SUVs, EVs, and premium vehicles gives customers flexibility when choosing transportation for different types of trips.
The online booking platform, loyalty program, digital tools, and established customer-support network add convenience for both occasional and frequent renters. As with any large rental company, the experience can vary by branch, so reviewing the specific location and carefully checking the rental terms is recommended.
Overall, this Hertz Review finds that the company offers strong value for travelers seeking a well-established car rental service with a wide selection of vehicles and convenient locations. If you want flexibility, a broad fleet, and an extensive rental network, Hertz is well worth considering.
