Choosing an airline for international travel involves more than finding the cheapest ticket. Flight connections, cabin comfort, baggage allowance, meals, entertainment, service, and reliability can all affect the overall journey. Lufthansa is one of Europe’s largest airline groups and a major full-service carrier, offering connections to destinations across Europe and around the world.
With major hubs in Frankfurt and Munich, Lufthansa is particularly useful for travelers connecting between Europe, North America, Asia, Africa, and the Middle East.
In this Lufthansa Review, we’ll explore its flight network, cabin classes, onboard experience, food, entertainment, baggage, website, loyalty program, customer service, pricing, and overall value.
About Lufthansa
Lufthansa is a major German airline and part of the wider Lufthansa Group. It operates an extensive network of domestic, European, and long-haul international flights.
The airline can be useful for:
- International vacations
- Business travel
- European travel
- Long-haul journeys
- Connecting flights
- Family trips
- Frequent travel
Its Frankfurt and Munich hubs provide connections to a wide range of destinations.
What Makes Lufthansa Different?
One of Lufthansa’s biggest strengths is its extensive European and international network.
Depending on the route, fare, and cabin, passengers may benefit from:
- A broad international network
- Connections through Frankfurt and Munich
- Economy, Premium Economy, Business, and First Class options on eligible routes
- In-flight entertainment on many long-haul flights
- Meals and beverages on eligible flights
- Checked baggage on selected fares
- Lounge access for eligible passengers
- Frequent-flyer benefits
The experience can vary depending on the aircraft, route, and fare type.
Economy Class
Lufthansa Economy Class is designed for travelers looking for a full-service option on many international routes.
Depending on the route and aircraft, passengers may receive:
- Complimentary meals and beverages on eligible flights
- In-flight entertainment on many long-haul aircraft
- Personal entertainment screens
- USB or power connectivity on selected aircraft
- Wi-Fi options on selected flights
On shorter European routes, the experience and included services may differ depending on the fare.
Premium Economy
Lufthansa Premium Economy offers an upgrade over standard Economy for travelers who want additional comfort on long-haul flights.
Depending on the aircraft, passengers may receive:
- Wider seats
- More legroom
- Greater recline
- Additional personal space
- Enhanced meal service
- Increased baggage allowance on eligible fares
It can be a good middle-ground option for long-haul travelers who want more comfort without paying Business Class prices.
Business Class
Lufthansa Business Class is aimed at travelers looking for a more comfortable and premium experience.
Depending on the aircraft and route, passengers may receive:
- Lie-flat seats on many long-haul flights
- Priority check-in
- Priority boarding
- Lounge access
- Premium dining
- Increased baggage allowance
- Additional personal space
- Amenity kits
The exact seat configuration can vary between aircraft, so checking the specific aircraft before booking is important.
First Class
Lufthansa also offers First Class on selected long-haul routes.
Depending on the aircraft and route, First Class passengers may receive:
- Spacious seating
- Highly personalized service
- Premium dining
- Luxury amenities
- First Class lounge access
- Additional baggage benefits
- Enhanced airport services
First Class availability depends on the route and aircraft, so travelers should check their specific flight before booking.
In-Flight Entertainment
Lufthansa provides in-flight entertainment on many long-haul flights.
Depending on the aircraft, passengers may have access to:
- Movies
- Television shows
- Music
- Podcasts
- Games
- Flight information
The selection and technology can vary depending on the aircraft.
Food and Dining
Lufthansa provides food and beverage services depending on the route, cabin, and fare.
On long-haul flights, passengers can generally expect meal service appropriate to their cabin.
Depending on the flight, options may include:
- Full meals
- Snacks
- Beverages
- Special meals on eligible advance requests
- Premium dining in Business and First Class
Travelers should check the specific services included with their fare, especially on short-haul European flights.
Baggage Allowance
Lufthansa’s baggage allowance depends on:
- Fare type
- Cabin class
- Route
- Frequent-flyer status
Some lower-cost fares may not include checked baggage, while other fares and premium cabins can include more generous allowances.
Before traveling, passengers should check the baggage details listed on their booking to avoid excess baggage charges.
Miles & More Loyalty Program
Lufthansa participates in the Miles & More frequent-flyer program.
Members can earn and redeem miles and points through eligible flights and participating partners.
Depending on status and eligibility, benefits may include:
- Mileage rewards
- Priority services
- Lounge access
- Additional baggage
- Upgrades
- Partner benefits
The program can be particularly useful for frequent Lufthansa and Star Alliance travelers.
Frankfurt and Munich Airport Experience
Frankfurt and Munich are Lufthansa’s main hubs.
Both airports offer extensive connections, making Lufthansa a convenient option for travelers connecting between Europe and other regions.
Eligible passengers can also access Lufthansa lounges, which may offer:
- Dining
- Comfortable seating
- Wi-Fi
- Workspaces
- Showers at selected locations
- Relaxation areas
Connection times and airport experience can vary, particularly at busy travel periods.
Website and Booking Experience
The Lufthansa website allows travelers to plan and manage flights online.
Customers can generally:
- Search for flights
- Compare fares
- Select seats
- Add baggage
- Manage bookings
- Check in online
- Review flight status
- Access travel information
- Manage Miles & More accounts
Travelers should carefully review fare conditions before booking, particularly regarding baggage, changes, cancellations, and seat selection.
Customer Service
Lufthansa provides support for areas such as:
- Reservations
- Flight changes
- Cancellations
- Baggage
- Special assistance
- Miles & More accounts
- Flight disruptions
- General travel enquiries
As with most major airlines, the customer service experience can vary depending on the airport, route, local support team, and type of issue.
Pricing and Overall Value
Lufthansa is a full-service airline, but its pricing can vary significantly depending on the route and fare category.
The overall value may include:
- International connectivity
- Meals on eligible flights
- In-flight entertainment
- Checked baggage on selected fares
- Frequent-flyer benefits
- Multiple cabin options
When comparing prices, it’s important to compare the final fare and included services, rather than just the initial ticket price.
Who Should Choose Lufthansa?
Lufthansa may be particularly suitable for:
- International travelers
- Business travelers
- European travelers
- Families
- Frequent flyers
- Star Alliance members
- Travelers connecting through Germany
- Passengers looking for multiple cabin options
Its Frankfurt and Munich hubs can be particularly convenient for journeys involving Europe and long-haul destinations.
Is Lufthansa Worth It?
Lufthansa can be worth considering if you find a competitive fare and a convenient route.
Its biggest advantages include its broad network, strong European connectivity, multiple cabin options, and participation in the Star Alliance network.
However, the travel experience can vary depending on the aircraft and fare, so it’s worth comparing:
- Total ticket price
- Connection time
- Aircraft type
- Seat configuration
- Baggage allowance
- Included services
- Change and cancellation policies
- Seat-selection costs
Checking the specific fare conditions is especially important when booking lower-priced Economy tickets.
Final Verdict
Lufthansa is a strong option for travelers looking for extensive European and international connectivity. Its major hubs in Frankfurt and Munich make it particularly useful for connecting flights, while its range of Economy, Premium Economy, Business, and selected First Class services gives travelers multiple options based on budget and comfort preferences.
The airline’s Miles & More program, Star Alliance connections, long-haul cabin options, and extensive route network add further value, particularly for frequent international travelers.
While Lufthansa may not always be the cheapest airline, its network and full-service offerings can make it a worthwhile choice when the route, schedule, and fare match your travel needs.
Overall, this Lufthansa Review finds that Lufthansa is worth considering for travelers who value European connectivity, international routes, multiple cabin choices, and a full-service flying experience. If you find a convenient itinerary at a competitive total price, Lufthansa is a strong airline to compare with other major international carriers.
